FAQ

BRIDAL

SALON

Q. Is airbrush makeup available as an option for clients/brides? 

A. This is our #1 ASKED question!

Believe it or not- every client/bride you've seen has not been "airbrushed"-

Joy is very knowledgeable and certified in airbrush, however she just isn't ever fully happy with the final result of airbrushing and CHOOSES not to use it on her clients.

 

Keep in mind Airbrushing is a technique NOT an overall finish. She doesn't find it lasts longer, looks any more flawless, or transfers any less. She encourages all her brides who have their hearts set on airbrush to try a trial with an artist who offers it, (after all that's what trials are for) and then come for a trial with Joy. Compare photos, longevity, overall look, and pick what's best for YOU! 

*We do use a product called AIRFLASH by Dior Cosmetics, on some brides and many bridesmaids, a form of airbrush makeup. 

 

Airflash is an Airbrush/Traditional Foundation hybrid that provides the skin a skin-like lightweight flawless coverage. Joy customizes every trial to YOU as the bride and may use a different more fitting foundation for your needs, however, this is an option!

  

 

Q.How do I book my wedding date and trial? 

 

A. 1). Go to the BRIDAL tab above. On the left side is a message box & this will email Joy directly. She will respond in 7 to 12 business days!

*Please put full name and a correct phone number, as well the date of your wedding. Be sure to use an email you have access too!

    2).If your wished for date is available, the next step would be to pay a deposit to hold the date on Joy's calendar. The $50 deposit will need to be made to hold your date!

 

Q. How do I book my trial?

A. Go to BOOKING tab above, on the right side is a service menu, find the Bridal Trial or Ultimate Bridal Trial and book that way. We suggest a weekday for all trials.

It must be booked no later than 60 days prior to the wedding date.

Q. What if I  want to book my trial before paying any deposits? 

A. Great question! You can 100% book a trial before paying the $50 deposit to hold your wedding date, however its not recommended! If that deposit is not paid, that date is OPEN to anyone who wants to book that date! Joy does not make courtesy calls, or reach out to just inquires as it would be overwhelming. We strongly encourage paying the deposit to save your date because we are in high demand!

Q. How does the deposit work? 

 

A. The $50 deposit is applied to the overall cost on the day of your wedding! The deposit is NON REFUNDABLE if you decide to cancel Joy's services, cancel your wedding, move the date to a date we cannot attend, etc.  

 

Q.How does travel work, can she travel long distances, & is there a fee? 

A.YES! It's $1 per min, there and back.

Travel to appointments-

Flight rates can also be discussed if driving is not an option for Joy, with a hotel stay provided and meal fees.

Joy will also charge a daily fee for time away of $100, as Joy wouldn't normally be away from her studio, so the pricing reflects LOST business. 

   

Q. What if I want Joy to come to multiple locations? 

A. There is a relocation fee of $50 per artist will be added, if you wish to have our stylist travel to one locations (ie hotel) unpack/pack then travel to an additional location (ie venue) 

Q. How does Joy do large

bridal parties? 

A. Easy, she has a wonderful team of artist she trusts and has worked with for years. They have a similar style to hers and they go through one on one lessons with Joy monthly!

 *See Meet The Team section above, any party too large for just 3 artist, Joy has other artist she trusts and knows she can call. As long as ample time is given to contact and confirm with the artist.

*GRATUITY of 18% will be factored in for all on location weddings/events 

Q. How do I book a regular appointment? Hair or makeup, not bridal, with Joy.

A. Go to the Booking tab above, and you can select a service and the date and request your appointment there. You will receive a text confirmation when the appointment is confirmed!

Q. Does Joy have a cancellation fee?

A. Yes, $50 will be taken from your card for any late or no show appointments. 

 

 *For weddings, large parties, or special events this will be in the contracted bridal service agreement.

Q. Does Joy cater to all types of skin tone?

A. Joy has worked with every skin tone, type and texture and has years of experience working with all races, ages and sexes. The answer is YES absolutely!

Q. I have hair extensions, can Joy still do my hair?

A. YES! Joy has worked with extensions for years, it all depends on the type of extensions.This can be talked about during your consultation!

Q. I don't want to get lashes, do I still owe Joy the total cost of the makeup?

A. Yes, Joy's base price for a full face is $90, with or without lashes. You can choose to get lashes, or pass on them, but the price will stay at that price for the hour service. She almost always recommends them for any special occasion! 

Q. What line does Joy use?

A. Anything that is a good product! Joy is a trained makeup artist by MAC Cosmetics, but she uses many other brands; Laura Mercier, Nars, Estee Lauder, Bobbi Brown, Too Faced, Dior, Tarte, etc. She adores many lines, and only uses products that she feels are the best for her clients needs!

Q. What if I don't normally wear makeup and don't want to look over done? 

A. Joy is highly skilled at LISTENING! She looks into what you want, who you are, takes into account what your normal day to day look is like! She will ask questions to find what is best for you, but she will also give you advise on what she feels you will love and be comfortable with! Don't hesitate to voice your choice of comfort!

Q. I don't know what kind of look I want, can Joy help me with that?

A. Yes! Look for inspiration! Look at magazines, look through Instagram, Pinterest; Keep in mind these photos are for inspiration and to show Joy the expectations you have for your look's outcome. During your consult Joy can also suggest colors or looks that compliment YOU.

Q. Can I buy makeup from Joy?

A. Not at the moment. Joy does not sell products. However, she can make recommendations for you to buy with her personal shopping service *See Services in menu.

In fact, she provides a chart of products used if requested at the end of your service, with locations you can purchase.

 

Q. Can Joy teach me to do my own makeup?

A. Absolutely, she offers one on one lessons with her clients. 2 hours of one on one time! She even offers a service add on to record the lesson and a video will be sent directly to you within 2 business days! 

*If you want to use your own personal makeup and just learn to use what you have better, Joy is more then willing to work your current items into her lesson.

 

  • Facebook Social Icon
  • Instagram Social Icon
  • YouTube Social  Icon